Contact information

Got something on your mind? An order, a product, shipping, or anything else — it's welcome here, and someone on the team will pick it up.

Need a hand?

Email: support@lumolott.com
We usually write back within 24–48 hours, Monday to Friday.

Asking about an order?

Pop your order number in the message — it gets you a quicker answer.

Something else?

Wholesale, teaming up, press, or general questions all go to the same address above. We'll point your message to whoever's best placed to help.

When are we around?

Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday and Sunday: we're off.